Now Optics

Assistant Sales Manager [Charlotte Only]

Job ID
2021-24267
Location
Charlotte (Northlake Plaza), NC
Schedule Type
Full Time
Category
Sales Manager

Overview

Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment? Are you a role model and leader that advocates for your sales team? As a Physicians Eyecare Group Assistant Sales Manager you would be a sales leader, assisting the Sales Manager and Brand Manager in executing action plans to drive sales performance within a team environment. Our Assistant Sales Managers assist customer’s issues while maintaining a positive attitude to achieve highest quality customer satisfaction. As part of our team, you will be developed and empowered to take responsibilities of additional duties to prepare you for the next step in your career. 

 

About us:

We are one of the fastest growing eye care providers in the nation. At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our independent practices are located within or adjacent to Stanton Optical and My Eyelab retail stores.

Our industry-leading support center allows us to lower the administrative load for optometrists, which has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.

Responsibilities

  • Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience. 
  • Support Sales Manager duties frequently acting as Manager on duty to accomplish the following objectives:
    • Support training, coaching, and development of retail associates.
    • Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
    • Resolve customer issues and increase customer satisfaction.
    • Communicate and execute company’s standards and directives to staff.
    • Assume responsibility for other duties as developed.
  • Create a superior customer experience by teaching patients and facilitating the dispense process.

Qualifications

  • You have retail management experience of at least one year in a fast paced retail environment
  • You have experience in a secondary leadership role or managed small sales teams
  • You’ve demonstrated outstanding sales performance throughout your retail career
  • You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
  • You have the skills necessary to communicate effectively with a diverse group of people

 

Are you the perfect fit?

  • Do you share our vision of modernizing eye care for all people and making eye care easy?
  • Do you have a high school diploma or equivalent required?
  • Are you passionate about outstanding customer/patient care and eager to share that passion with others?
  • Do you have a strong interest in learning, embracing and fostering innovation among your team?
  • Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
  • Do you have schedule flexibility? Work hours will be determined based on business needs
  • Are you knowledgeable about MS Word, Google Docs, etc?
  • Optical experience is a plus

 

Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

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